Having recently purchased a smart home which included the motorized wands from “Current Luxury” , we needed some help understanding how they worked. We called customer service and had an expertly technical , amazingly patient, kind and professional service provider named Charles talk us through the easy process. Honestly, in a world filled with automated voices, electronic gadgetry and screens with information at our fingertips, it’s easy to get lost in it all. It is unbelievably rare to find a person in a company with the gift of service! Charles is an important asset to this business! I wondered if he was the owner. Thank you Charles for your ease in guiding us through this 1 aspect of the new home. We appreciate you! Susan, California